To help us help you faster

When you reach out, please include:

• The device and OS version you’re using
• The CodePeer app version
• The type of connection (SSH, SFTP, WebDAV or Git) and the server software, if you know it
• A short description of what you were trying to do
• Screenshots or a screen recording, if possible

Never send us passwords, private keys or access tokens. We will never ask for them.

Billing & subscriptions

Subscriptions and one-time purchases are processed by Apple App Store or Google Play Store. Refund requests and cancellations must be handled directly through your store account, in line with their respective policies. If you reinstall the App or switch devices, use Restore purchases in Settings to get CodePeer Pro back.