The Safari extension doesn’t show up

Open Settings › Apps › Safari › Extensions › OpenCookie and turn on Allow Extension. Then open a website in Safari, tap OpenCookie in the page menu and choose Always Allow on Every Website when Safari asks.

To help us help you faster

When you reach out, please include:

• The device and browser you’re using (e.g. Safari on iPhone, Chrome on Mac), with their versions
• The OpenCookie version
• A short description of what you were trying to do
• Screenshots or a screen recording, if possible

Never send us your cookies or exported cookie files. They can contain active sessions, and we will never ask for them.

Billing & subscriptions

Purchases made in the iOS app are processed by the Apple App Store; refund requests and cancellations are handled through your App Store account, in line with Apple’s policies. If you reinstall, use Restore Purchases to get OpenCookie Pro back.

In the browser extension, cancel with Manage subscription under Options › Plan or with the link in your receipt email. For a refund, write to us from the email address you paid with (see the Terms of Use).

Using Pro on another browser or computer

Signed in to your browser with sync on? Pro follows you automatically. Otherwise open OpenCookie’s Options on the browser where you bought Pro, copy the recovery code under Plan, and enter it under Already have Pro? Restore it on the other browser. Lost it? Email us from the address you paid with.