Saveboard — Support
We’re here to help.

Need help with Saveboard? A pin that won’t download, a bug, or an idea? We’d love to hear from you.

Contact us
support@stockimg.ai

We typically reply within 1–2 business days.

How do I download a whole board?

Open the board on Pinterest and click “Download board” in the bar at the bottom of the page (or in the Saveboard popup). The board is saved as one ZIP file, with a folder for each section and a pins.csv list. On a section’s page, the bar downloads just that section. You can switch to separate files in Saveboard’s Options.

I don’t see the download button

Reload the tab: Pinterest pages opened before Saveboard was installed or updated need one reload. The button appears when you hover over a pin; it can be turned off in Options, so check that “Download button on pins” is on.

Some files couldn’t be saved

Pins whose image or video was removed can’t be downloaded. Saveboard skips them, saves everything else and tells you how many were skipped.

Chrome asks where to save every file

Chrome’s “Ask where to save each file before downloading” setting is on, and extensions can’t skip it. Turn it off under Chrome Settings → Downloads, or save boards as one ZIP file so Chrome asks only once.

What does Saveboard Pro add?

Single pins download free, without limit. Free bulk downloads (a whole board, a section or a selection of pins) include up to 10 pins at a time. Saveboard Pro removes that limit, so a board of any size downloads in one go. Pro is a weekly subscription or a one-time lifetime purchase.

Saveboard Pro: restore, cancel and refunds

  • Pro on another computer: with browser sync on, Pro follows you automatically. Otherwise open Saveboard’s Options → Plan on the browser where you bought it, copy the recovery code, and enter it under “Already have Pro? Restore it” on the other browser.
  • Cancel: “Manage subscription” under Options → Plan, the link in your receipt email, or write to us. Pro stays on until the end of the period you paid for.
  • Refunds: write to us from the email address you paid with, or forward your receipt; see the Terms of Service for the refund policy. Payments are processed by Stripe.

To help us help you faster

When you reach out, please include:

  • Your browser and its version (e.g. Chrome 156 on Mac)
  • The Saveboard version (shown at the bottom of its Options page)
  • The link to the pin or board, if it’s public
  • A screenshot, if possible
Saveboard is operated by STOCKIMG AI YAZILIM TEKNOLOJILERI ANONIM SIRKETI, registered in Türkiye. Saveboard is not affiliated with Pinterest.
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