Map not showing or directions not starting?

The map, search and routes need an internet connection. Directions start from where you are, so GirlMap needs your location: open the Settings app on your iPhone, find GirlMap → Location and choose While Using the App with Precise Location on. During a trip, guidance keeps going with the screen locked.

Not hearing the voice?

Check that Voice guidance is on in GirlMap’s Settings and that the speaker button on the trip screen isn’t muted, then turn the volume up while a prompt is playing. For a more natural voice, download a free Premium or Enhanced English voice: Settings app → Accessibility → Spoken Content (Read & Speak on newer iOS) → Voices → English. GirlMap picks the prettiest installed voice for each personality by itself (Sounds tab → Get a prettier voice walks you through it).

Adding a widget to CarPlay

CarPlay shows widgets from iOS 26 on. On your iPhone, open Settings → General → CarPlay, pick your car, tap Widgets, turn on Show Widgets, tap Add Widget and choose GirlMap. Then tap the ⓘ next to it → Design to pick your design, and tap ✕ to save. Your widget appears on CarPlay’s leftmost screen. The Widgets tab in GirlMap has the same steps with pictures (Add to CarPlay).

Car sounds not playing?

The CarPlay hello, goodbye and home-arrival sounds are played by Apple Shortcuts automations that you set up once (Sounds tab → Add to CarPlay). In the Shortcuts app, check that the automation is turned on, runs without asking and notifying, and uses the GirlMap action (e.g. “Play CarPlay Hello”). Changing the sound in GirlMap needs no change in Shortcuts.

To help us help you faster

When you reach out, please include:

• Your iPhone model and iOS version
• The GirlMap app version (shown at the bottom of Settings)
• For a route issue: roughly where you started and where you were going (a nearby street or landmark is enough)
• A short description of what happened, with screenshots if possible

Restoring purchases

Purchases are processed by the Apple App Store. If you reinstall the App or switch devices, open the Pro screen (the PRO badge at the top) and tap Restore while signed in with the Apple Account you bought GirlMap Pro with.

Cancelling the weekly subscription

Open the Settings app, tap your name at the top, then Subscriptions → GirlMap → Cancel Subscription. Cancel at least 24 hours before the end of the current period to avoid the next renewal; deleting the App does not cancel it. Refund requests are handled by Apple, in line with Apple’s policies.